Water & Wastewater
Welcome to the City of Newark, Division of Water and Wastewater.
The Mission of the Division of Water and Wastewater is to provide essential services that protect the public health, preserve the environment, and support sustainable growth of the community..
The Division of Water serves more than 47,000 customers with over 18,300 connections. We are committed to delivering the safest and finest quality drinking water to your tap every day. We are also responsible for the maintenance of the City’s water distribution system, including roughly 190 miles of water main, hundreds of valves and fire hydrants as well as thousands of water meters.
The Division of Wastewater is responsible for treating and returning environmentally clean, safe water back to the Licking River. Additionally, the Division is responsible for maintaining the collection system, which consists of approximately 238 miles of sanitary and combined sewers, 24 lift stations and over 5000 manhole structures. The Division is also responsible for monitoring discharges into the system from industrial and commercial users for compliance with federal regulations as well as local ordinances.
24 Hour Emergency Contact:
(740) 349-6765
Water Office: Monday - Friday 8AM to 4:30PM
740-670-7940
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THE WATER OFFICE IS OPEN FOR CUSTOMER SERVICE WALK-IN - FACE MASKS REQUIRED
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PAYMENTS ARE TO BE MADE AT THE DRIVE-THRU WINDOW
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Water Plant: Monday - Friday after 4:30PM and weekends
740-349-6765
**** GOVERNOR'S PUBLIC WATER SYSTEM ORDER ****
On March 31, 2020, an order was issued by the governor requiring that public water systems cease disconnecting services for reasons of non-payment, sighting that services still had to be paid. This order was issued in the interest of public health to ensure all Ohioans had access to safe water for drinking and hygiene in attempts to stall the spread of COVID-19.
As the state has lifted the stay-at-home order and has re-opened businesses, the governor has revoked the order to abstain from shutting water off for nonpayment. The revocation will be effective July 10, 2020. As always, if a customer’s account is in jeopardy of termination for nonpayment, a “Final Notice Before Termination” will be issued fifteen days prior to a shut off occurring.
To avoid termination of services, plus having additional fees added to your account, any delinquent balance due should be paid immediately. See the link below to make a payment now. (Posted 6/15/2020)
Pay Bill Here
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City of Newark Division of Water Administration
Have you ever wondered what the charges on your monthly bill are for? Your bill pays for a variety of different things. This video describes what your bill pays for.
View the 2019 Water Quality Report here
View the 2018 Water Quality Report here
